Privacy policy
Last updated: August 14, 2026
Avenquora operates this online store and website, including the related content, products, features, and services (the "Services"). Our store is powered by Shopify. This Privacy Policy explains how we collect, use, and disclose personal information when you visit or use the Services, place an order, or otherwise contact us.
Personal Information We Collect
Depending on how you interact with us, we may collect:
- Contact and order information, such as your name, email address, phone number, billing and shipping addresses, order details, returns, and customer-service messages.
- Payment information, which is processed by Shopify and our payment providers. We do not directly store full payment card numbers.
- Account information, such as login details, preferences, and saved settings.
- Device and usage information, such as IP address, browser, device identifiers, pages viewed, interactions, and cookie data.
- Information from service providers and partners, including Shopify, payment processors, shipping carriers, analytics providers, and advertising partners.
How We Use Personal Information
We use personal information to process payments and orders; arrange shipping, returns, and refunds; provide customer support; maintain accounts; personalize and improve the Services; send transactional communications; provide marketing where permitted; detect fraud and protect our customers and store; and comply with legal obligations.
Cookies and Advertising
We and our service providers use cookies and similar technologies to operate the store, remember preferences, understand site usage, improve performance, and support advertising. You can manage cookies through your browser settings, although disabling certain cookies may affect store functionality.
We do not sell personal information for money. Depending on applicable law, some advertising or analytics activity may be considered a "sale", "sharing", or use for targeted advertising. Where available, you may submit an opt-out request through our privacy choices page.
How We Disclose Personal Information
We may disclose personal information to Shopify; payment processors; shipping and fulfillment providers; technology, analytics, customer-support, and marketing vendors; professional advisers; government or law-enforcement authorities when legally required; parties involved in a business transaction; and other parties when you direct or consent to the disclosure.
Shopify
Shopify hosts the Services and processes information about your access and use to provide and improve the platform. Information may be processed in countries other than your own. Learn more in the Shopify Consumer Privacy Policy and through the Shopify Privacy Portal.
Data Retention and Security
We retain personal information only as long as reasonably necessary for the purposes described above, including providing the Services, maintaining business and transaction records, resolving disputes, enforcing agreements, and meeting legal obligations. No security method is perfect, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information; restrict or object to certain processing; withdraw consent; and opt out of certain targeted advertising, sale, or sharing. You may also appeal a decision where required by law. We may need to verify your identity before completing a request, and we will not discriminate against you for exercising a privacy right.
You may unsubscribe from promotional emails using the link in the message. We may still send non-promotional communications about your account or orders.
Children's Privacy
The Services are not intended for children, and we do not knowingly collect personal information from children in violation of applicable law. A parent or guardian may contact us to request deletion of information provided by a child.
International Transfers
Your information may be transferred, stored, or processed outside your country. Where required, we use recognized safeguards for international data transfers.
Third-Party Links
The Services may contain links to websites operated by third parties. Their privacy and security practices are governed by their own policies, and we are not responsible for those practices.
Changes to This Policy
We may update this Privacy Policy to reflect changes to our practices or for operational, legal, or regulatory reasons. The revised policy will be posted here with an updated date.
Contact Us
For questions about this Privacy Policy or to exercise a privacy right, email hello@avenquora.com.